24/7 Emergency Call Handling
Yappa answers emergency AC and furnace calls at any hour, captures urgency details, and alerts you immediately for true emergencies.
Built for HVAC
Built for busy hvac teams
Every HVAC Service Call Answered. Every Lead Captured.
When a customer's AC fails at 9 PM or their furnace dies on a Saturday, they call whoever picks up. Yappa answers every call instantly — day, night, and weekend — so you're always the HVAC company that responded first.
7-day free trialNo credit card requiredSet up in minutes
24/7 coverage
Lead details captured automatically
No voicemail loop for new callers
Sound familiar?
The calls you miss are the jobs you lose.
AC emergencies don't wait for business hours
A customer's AC fails at 7 PM in July. They call three HVAC companies. Two go to voicemail. One picks up. That one gets the job — and a five-star review.
Tune-up season buries your phone lines
Spring and fall surge means 40–60 calls a day. Your tech is on a job, the owner is quoting another one, and 12 calls went to voicemail. That's $8,000+ in missed maintenance contracts.
You're losing leads while you're on a job
Every call you miss during an install goes somewhere. Your competitor with an AI front desk is answering those calls and booking those jobs while you finish yours.
The difference
What changes when Yappa answers
Without Yappa
Caller hits voicemail
Missed call × 1
Missed call × 2
Missed call × 3
- Customer tries your competitor next
- Lead goes cold within 5 minutes
- You never know the call happened
With Yappa
Answered + logged
Yappa answered
AC stopped working — handled
- Call answered in under 2 seconds
- Job details captured automatically
- Appointment booked, you’re alerted
- of HVAC calls go unanswered during peak season
- 62%of HVAC calls go unanswered during peak season
- average ticket value for an HVAC service call
- $485average ticket value for an HVAC service call
- of customers choose the first company that responds
- 78%of customers choose the first company that responds
- Yappa availability — nights, weekends, holidays
- 24/7Yappa availability — nights, weekends, holidays
What Yappa does
Your AI front desk for HVAC.
Configured for your trade. Available 24/7. Sounds professional on every call.
Tune-Up Scheduling
Handle the seasonal surge without adding staff. Yappa books maintenance appointments, captures system details, and keeps your calendar organized.
Service Intake on Every Call
Collect the details you need before arriving: system type, age, symptoms, service history. No more showing up blind.
Instant Owner Alerts
Get an SMS alert the moment a high-priority call comes in — emergency breakdown, large job inquiry, or a first-time caller — so nothing slips through.
Confirmation Texts to Customers
Every booked appointment gets a confirmation text. Customers feel taken care of before your tech even arrives.
Review Follow-Up
After a completed job, Yappa can send a follow-up text requesting a Google review — consistently building your online reputation.
Setup takes minutes
How Yappa works for HVAC businesses
01
Tell Yappa about your business
Add your services, pricing, service area, business hours, and common customer questions. Takes about 15 minutes.
02
Get your dedicated business number
Yappa gives you a local phone number you forward your existing calls to — or use as your primary business line.
03
Every call handled, every lead captured
Yappa answers every call, books appointments, captures the details, and alerts you for urgent situations.
Real example
Here's what a call looks like
Inbound call scenario
It's 8:43 PM on a Friday in August. A homeowner's central AC stopped cooling. They call your number.
What Yappa captured
- System
- Carrier 3-ton central AC, 2019
- Symptom
- Running but not cooling, outdoor unit fan not spinning
- Priority
- High — household with young children
- Availability
- Anytime Saturday, flexible Sunday
Appointment captured + ready for follow-up
The result
Yappa captured all job details, confirmed appointment availability, sent the customer a text confirmation, and sent you an owner alert. Saturday morning you show up knowing exactly what to expect. The customer leaves a 5-star review.
Customers who get a great first call leave great reviews.
Simple pricing
Less than one missed job per month.
Every Yappa plan includes 24/7 AI call answering, appointment booking, owner email alerts, and a dedicated business number.
Yappa Lite
$199/mo
For small businesses that want missed calls answered and leads captured.
- 100 voice minutes included
- Dedicated business number
- AI voice receptionist
- Answers inbound calls 24/7
- Lead capture from calls
- 7-day free trial
Most popular
Yappa Pro
$299/mo
For growing businesses that need more coverage and conversations.
- 300 voice minutes included
- 100 emails included
- Everything in Yappa Lite
- 24/7 call answering
- Call summaries
- Appointment booking
- 7-day free trial
Yappa Max
$449/mo
For high-volume teams that need maximum availability and capacity.
- 600 voice minutes included
- 300 emails included
- Everything in Yappa Pro
- Draft quote details for review
- Review-request emails
- Invoice and payment emails
- 7-day free trial
Common questions
Questions about Yappa for HVAC
No long-term contracts
Set up in under 15 minutes
Dedicated business number included
7-day free trial, no credit card
Stop Losing HVAC Jobs to the Company That Picks Up.
Yappa answers every call 24/7, captures service details, and books the appointment — so you win the jobs your competitors miss.
No credit card required. Cancel anytime.